Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...

An AI powerful enough to analyze DNA, file taxes, and grow tomato plants is being redesigned for everyday work, pointing toward life beyond chatbots.

Google executive Sameer Samat sees the past year as one of curiosity about AI. This year, he's focused on its utility.

Teenagers are trying to figure out where they fit in a world changing faster than any generation before them. They’re bursting with emotions, hyper-stimulated, and chronically online. And now, AI ...

The rise of AI has given us an entirely new vocabulary. Here's a list of the top AI terms you need to learn, in alphabetical order.