According to ACSI data, customers are less pleased with their in-store experiences for factors such as store layout, staff courtesy and checkout speed." ...
Rounding out the top 10 nationwide are No. 4 Sam’s Club (Walmart), No. 5 Aldi, No. 6 Costco, No. 7 Whole Foods (Amazon), No.
The American Customer Satisfaction Index released its 2025 report, weighing food quality, customer service and mobile app ...
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These 3 companies just earned the highest score in customer satisfaction: Can you guess the brands?
The American Customer Satisfaction Index’s (ACSI) annual Retail and Consumer Shipping Study for 2026 found that several ...
ACSI results are based on surveys conducted over a 12-month period ending in December 2025, with scores reported on a 0-to-100 scale.
In the supermarket category, Trader Joe’s climbed 2% to score 86, unseating Publix (who remains unchanged at 84) for the top ...
Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...
This post may contain links from our sponsors and affiliates, and Flywheel Publishing may receive compensation for actions taken through them. Despite inflation pricing out some lower-income customers ...
As more and more neighborhood drug stores close their doors, customers are increasingly turning to mail order pharmacies, mass market merchandisers and supermarkets, and are preferring the customer ...
PHOENIX — Cox Communications, Arizona’s largest cable company, and CenturyLink have seen their customer satisfaction scores drop, according to an annual survey from the American Customer Satisfaction ...
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