Campaigners have called for action amid reports a growing number of households on smart meters are being cut off by energy companies. A rise in the so-called 'switch by stealth' of people being forced ...

Energy expert Richard Neudegg says the rules, which are coming into place in this month, will unlock 'new and often cheaper' ...

The changes are coming into effect from February and will mean customers have better access to lower cost services - as well as compensation when things go wrong ...

Prepayment meter customers typically pay more for their energy than those paying by direct debit. But the Chancellor Jeremy Hunt says from 1 July the "prepayment penalty" will end, cutting bills for ...

Millions on prepayment meters could claim ‘emergency cash’ to switch heating on this winter. You can get temporary credit if you can’t afford to top up your meter. Your supplier might add this to your ...

Soaring energy prices are squeezing homes and businesses across the UK and Europe, prompting leaders to implement support measures such as the UK’s Energy Price Guarantee. Yet it is often unclear to a ...