I was in the elevator heading up to my room at Hotel EMC2, a boutique hotel in downtown Chicago, when one of the hotel’s most popular staff members — Leo, a robotic butler — methodically cruised on in ...

The hospitality industry has spent the past decade chasing efficiency. What it often lost along the way was the guest experience.

Japan is known for technological innovation and hospitality, influencing new hotel trends. Michelle Gross spent 4 nights at Yotel Tokyo Ginza, a hotel that leverages robots and automation. She says ...

Lotte Hotels & Resorts has joined a government-backed effort to develop humanoid robots tailored for hotel operations, ...

As AI technology matures, robotic applications are flourishing across industries, with many seeking new business opportunities. However, challenges vary when it comes to actual implementation. Kevin ...

MEMPHIS, Tenn. - The "South's Grand Hotel" is adding sophisticated security technology to its property for customer security. Soon robots will patrol the Peabody Hotel's Downtown parking lot, ...

Guests at a science-themed hotel in Chicago are having fun with this futuristic amenity! If you love droids, you may wanna book a stay at Hotel EMC2 in the Windy City. Robots named Leo and Cleo ...