Checkout-free stores use sensor technology to identify items for purchase. The system has worked mostly in smaller venues. A new form of self-checkout that enables shoppers to pay and retailers to ...

Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also need to provide a decent customer experience and control “shrink”, the name ...

Self-checkout lanes at grocery stores and retail outlets are sometimes a controversial topic. Shoppers either love the convenience or hate that they have to do the work they feel an employee should be ...

Costa Mesa becomes the second city in the state to adopt a law requiring manned self checkout stations despite concerns from grocery and drug store operators.

Walk into certain Walmart locations right now and you might find yourself doing a double take. The rows of self-checkout ...

Costa Mesa is considering adopting new self-checkout rules that would require local retailers to station workers in the ...

As much as I hate to admit it, I’ve been making a critical error in the discussion about self-checkout technology in grocery stores. Adding my part to that ...

A new lawsuit has placed Home Depot’s self-checkout systems under scrutiny after a customer discovered cameras secretly capturing him while shopping. The customer subsequently filed a lawsuit against ...