When preparing for a job interview, particularly for a position involving customer service or support, it's crucial to understand that excellent customer service is both situational and contextual.

For job hunters, getting called for an interview is a great feeling — but getting a call for a second interview is even better. Although you prepared for your first interview by rehearsing your ...

Timothy Colin Bednall does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations ...