Hawai’i visitors to Japan revel in hotels, department stores and restaurants staffed by employees who aim to please. The visitors return to the Islands with wondrous “only in Japan” stories. But ...
TOKYO: 2 September 2016 ― Overall customer satisfaction with the after-sales service process in Japan improves for a second consecutive year, with mass market brands gaining ground on luxury brands, ...
Tokyo: 18 September 2014 ― Automotive dealers in Japan are improving their implementation rates of service activities, but their performance lags in implementing measures that impact the perceived ...
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