Some type of turmoil always seems to be occurring within the financial investment industry. Bank of America is dropping the Merrill Lynch brand name from some of its businesses, while BB&T has ...

Outsourcing customer support can be a strategic move for businesses seeking to enhance their service quality while managing costs. Removing the overhead for training and employing staff for customer ...

Growing advancement in technology over past few decades has undoubtedly proved to be boon for all of us. It goes without saying that it has definitely made our day to day work very simply. Gone are ...

Technology is the backbone of modern business. From day-to-day operations to long-term growth, having reliable IT support is essential for every organisation. For many companies, the first step is ...

Dessy Prasad - COO at RIA Innovations. Read Dessy's full bio here.

Outsourced social media customer service has rapidly become one of the most strategic investments for companies that rely on fast-paced digital engagement. As customer expectations rise and social ...

Let’s set the scene. A privately held company’s longtime controller gives notice. With only one other accounting person on staff, the owner is left scrambling for a fix until a new controller can be ...

Will Kelly is a freelance writer and analyst focused on enterprise mobility, cloud computing and project management. Follow him on Twitter at @willkelly. When an organization embarks on a mobile-first ...

No one dreams of working in a second-class support function. They dream of doing something important. Thus any distinction between "line" and "staff" or "operating" and "support" sets up a ...

Law firm marketing leaders are no strangers to the impossible to-do list. One day, it’s a lateral hire who needs a fast integration plan. Next, a partner wants a new campaign live by the end of the ...

Advanced Networks, an IT provider in Southern California, is redefining how businesses in Orange County approach technology management. By offering outsourced IT solutions tailored to the region's ...

Outsourced CFO announces renewed January support for businesses facing seasonal cash flow pressures, highlighting the importance of financial visibility, accurate forecasting and timely ...