For the CEO, emotional intelligence is not optional; it is the difference between a customer who feels valued and one who ...

As personalization becomes table stakes, a new class of products is emerging that depends not just on data inferred from ...

An in-depth look at AI girlfriend platforms, exploring context awareness, personalization, memory design, and their impact on ...

Great customer experience (CX) feels like one continuous conversation. This is the shift defining 2026 — real-time, ...

At CES 2026, 12 companies reveal how AI, robots, and Web3 are redefining personalization through identity, trust, smart ...

In recent years, personalization has become one of the most influential trends across retail, fashion, and small busines ...

The 20th-century industrial age cemented the “one-size-fits-all” model as the default, driven by the cost efficiencies of mass production. But today, advanced technologies—especially AI—are ...

The workplace is irrevocably altered. Employees who enjoy the comfort of working from home want to stay there. According to the Pew Research Center, 64% of Americans working from home in 2022 found ...

If you are currently managing email marketing efforts for your organization, you are undoubtedly engaging in email segmentation in some way. You might also be engaging in personalization. Yet there's ...

While many marketers see personalization as the way forward, the challenges getting there can be daunting. Personalization isn't new. It has been around for a long time since the introduction of the ...

Discover how iOS 26.4 and iOS 27 transform Siri with AI upgrades, personalization, and chatbot features for a smarter user ...

Consumers can enable Personal Intelligence through a new option in the Gemini settings menu. The tool gives the chatbot ...