About two-thirds of consumers consider return policies when choosing retailers and say that return policies “at least ...

Direct-to-consumer (DTC) brands upped their marketing budgets over the last year (59%), but only about half saw increased sales (54%). While not a large gap, it shows that some brands are still not ...

Add Yahoo as a preferred source to see more of our stories on Google. U.S. consumers are catching onto the fact that retailers are tightening up returns. According to a Harris Poll consumer survey ...

Experts warn that new return fees are making gift returns more expensive and complicated—but they also share practical tips ...

More retailers are charging customers for shipping and related fees for mailing back returns. Roughly 41% of companies charged such fees in 2022, an increase from 33% in 2021, according to a survey.

Google introduces Search Console feature for online stores to easily manage shipping and return policies. Google now allows online stores to manage shipping and return policies via Search Console.

Holiday shipping deadlines are fast approaching! With just days until Christmas and Hanukkah, we've got the dates you should mark on your calendar before you ship out your gifts. If you want your ...