SequenceShift expands its PCI-compliant payment platform with a new Zendesk for Contact Center integration for secure ...
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Cloud-based help desk software provider Zendesk is rolling out an analytics tool set that aims to enable its business clients to better understand "silent" customers. There is a lot of discussion ...
Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Zendesk is an industry-leading CRM trusted by more than ...
There were plenty of developer-focused announcements at Google I/O today. Not too surprising, considering this is a developer’s conference. One of the announcements was the new Reply to Reviews API.
The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...
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