Feedback often fails not due to unclear messages, but because it threatens a person's identity, triggering defensiveness.

The mere mention of “feedback” can make many people’s palms sweat. Whether giving or receiving feedback, it often has a reputation as negative and momentous. But it doesn’t need to be. Certainly, ...

Convenience Store News' Future Leaders Learning Lab provides techniques to move through the discomfort of feedback conversations and turn them into opportunities for learning. According to Recla, the ...

At most organizations, performance conversations are treated as a painful necessity—an unavoidable chore that’s unpleasant for managers and employees alike. At the NeuroLeadership Institute, we see ...

Communication is about building trust, clarity and connection. The way leaders communicate shapes how teams collaborate, navigate challenges and grow. When feedback becomes part of everyday ...

Recently, while I was chatting with a young professional, Elaine* (not her real name), she shared a challenge she was experiencing with her manager. The manager was giving Elaine feedback on some ...

People often ask me for tips on how to give “negative feedback” -- which is something that apparently no one enjoys either giving or receiving. Constructive feedback, on the other hand, which is ...