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  1. How do I place an order on Costco.com?

    After completing your purchase, you’ll receive an order confirmation email with your order number. Once your item has shipped, you’ll receive a shipping confirmation email with your tracking number (if …

  2. How do I cancel my Costco.com order?

    When an order is cancelled, the pre-authorization is immediately released by Costco.com and removed from your financial account based on the policies of the card.

  3. How can I check the status of my Costco.com order?

    It’ll change to "Shipped" once it’s turned over to the shipper and has tracking information available. Simply select View Order Details for more detailed information. Whenever you successfully complete …

  4. How do I track my order on Costco.com?

    Order tracking is available on many Costco.com orders. If you’d like to track your order, follow these simple steps: Select Orders & Returns on the Costco.com homepage and sign in using your email …

  5. Contact Us - Costco Customer Service

    Self-Service Options Return or Cancel your Costco.com order through our website. Lower price for an item on your order? Use our Price Match Form. Update your Costco.com account and Costco …

  6. Return or Replace your Costco.com Online Order

    Select Orders & Returns. Choose the Return or Replace Items button next to the appropriate order, and follow the prompts to complete your return or replacement request. Receive your return label within …

  7. Find Answers - Costco Customer Service

    Where is my order? Price Adjustment - Costco.com Orders Eligibility is limited to non-resale members and/or products. Resellers must purchase items during valid promotional dates in order to receive …

  8. When will I receive my order? - Costco Customer Service

    To check the estimated delivery time frame before you order, click into the item. Near the “Add to Cart” button you’ll see either an estimated delivery date based on your ZIP Code, or a general delivery …

  9. Error

    Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics.

  10. Costco Grocery Delivery FAQs

    Items designated as CostcoGrocery are available for delivery to only one address per order, and no more than 5 different addresses per member in the past month (even if ordered separately, including …